Remote Support
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Remote Support via Splashtop SOS (click here)

Once you have downloaded and run Splashtop SOS, please provide the technician with the 9 Digit Code to connect to your computer.

VIP Support via Splashtop Streamer App

You should have received an email with the Splashtop Streamer Installation Media for your OS & a 12-digit code (if you did not receive this email, please call us to confirm your email).

Please install the Splashtop Streamer App on your computer to allow for a permanent remote support session (this is required for VIP Support).